Terms and Conditions

Home Terms and Conditions
  1. Introduction
    By using Dr. Hasan’s Homoeopathy Health Centre website or services, you agree to these terms. If you disagree, please avoid using our services, website, or booking consultations.
  2. Services Provided
    We provide professional homoeopathy consultations, treatment plans, safe online booking, payment through secure gateways, and teleconsultations. Services may change anytime without prior notice as per clinic decisions or requirements.
  3. Eligibility for Use
    You must be 18 years or have parental consent if a minor. You must provide correct details and use our services only for personal, non-commercial purposes.
  4. Medical Disclaimer
    We do not offer emergency services. Homoeopathy is complementary care and not a replacement for emergency treatment. Outcomes vary per patient, and no treatment result can be guaranteed.
  5. Appointments and Consultations
    Appointments can be booked online, by phone, or in person. Cancellations require 24-hour notice, otherwise fees may apply. Late arrivals may result in rescheduling depending on availability.
  6. Payment Terms
    We accept cash, UPI, cards, and Razorpay. Payments are processed securely under PCI-DSS standards. Refunds are not provided unless duplicate payments or errors occur, requested within seven days.
  7. User Responsibilities
    You must provide correct details, follow all rules, and behave respectfully toward staff. Aggressive or disruptive behavior may result in service denial or termination at our discretion.
  8. Privacy and Confidentiality
    Your information is protected under our privacy policy. Some services involve third-party providers like payment processors. Information may also be disclosed if legally required by authorities or regulators.
  9. Return and Refund Policy
    Consultation bookings are non-cancellable and non-refundable. We maintain transparency in policies to ensure fair practices for all patients. Only technical errors or duplicate payments qualify for refunds.
  10. Limitation of Liability
    We are not responsible for damages arising from diagnosis errors, payment issues, or delays. Our liability is limited strictly to the amount paid for the specific service.
  11. Intellectual Property
    All website content, logos, graphics, and images belong to Dr. Hasan’s Homoeopathy Health Centre. Reproduction, sharing, or modification is strictly prohibited without prior written permission from the clinic.
  12. Prohibited Activities
    You may not misuse services, share false information, interfere with our website, or use services for commercial purposes without our consent. Any unlawful or harmful activities are strictly forbidden.
  13. Third-Party Links
    Our website may include links to external sites for convenience. We are not responsible for their policies, content, or practices and do not endorse third-party services or websites.
  14. Termination of Services
    We may suspend or stop services anytime without notice if you provide false information, violate terms, or behave in ways harmful to staff, patients, or clinic operations.
  15. Amendments to Terms
    We may update terms due to service changes or legal requirements. The latest version with update date will be displayed on our website. Continued use means acceptance.
  16. Natural Disasters
    We are not responsible for delays or disruptions caused by events beyond our control, including natural disasters, pandemics, government actions, or technical failures affecting service delivery.
  17. Governing Law
    These terms follow Indian law. Any disputes will be resolved under the exclusive jurisdiction of the courts in Malda, West Bengal, India, where our health centre operates.
  18. Contact Information
    For queries, contact:
    Dr. Hasan’s Homoeopathy Health Centre, 90/34 Maheshmati, Malda, Behind Maheshmati Masjid.
    Phone: +91-9932931299
    Email: drhasan777@gmail.com