We appreciate your visit to Dr. Hasan’s Homeopathy Health Center. By using our website and services, you accept and agree to the terms and conditions listed below. Please read them carefully, since they define your rights and duties.

 

1. Introduction

Our goal at Dr. Hasan’s Homoeopathy Health Centre in Malda is to give our patients high-quality homoeopathic medical care. Your use of our website and the services offered by our health centre are governed by these terms and conditions.

You agree to these terms and conditions by making an appointment, accessing our website, or utilising our services. Please do not utilise our services if you disagree.

2. Services Provided

The services that we provide are as follows:

• • Speaking with certified homoeopathic professionals
  • Plans of treatment according to each patient’s health
  • Safe online appointment booking
  • Processing payments using a payment gateway that complies with PCI-DSS
  • Follow-up meetings and teleconsultations (if applicable)

 

Our services’ scope may grow or vary over time, and we retain the right to alter or stop offering any of them at any moment without giving you advance notice.

 

3. Eligibility for Use

In order to utilise our services, you need to:

 

• • Have the approval of your parents or guardians if you are a minor, or be at least eighteen years old.
  • When registering or scheduling a consultation, provide correct and comprehensive personal and medical information.
  • Use the services only for non-commercial, personal use.

 

4. Medical Disclaimer

• • No Emergency Services: There are no emergency medical services available at our facility. Please call your local emergency services right away if you have a medical emergency.
  • Complementary Care: Homoeopathy is a system of complementary care and should not be used in place of emergency or allopathic medical care. For serious or life-threatening problems, always get medical advice.
  • No Promises: Although we work hard to provide the finest treatment possible, we cannot promise any certain outcome because each patient’s health is unique.

 

5. Appointments and Consultations

• • Making Appointments: You can make an appointment in person, over the phone, or via our website. Scheduling restrictions apply to availability.
  • Cancellation Policy: You have at least 24 hours to cancel or reschedule an appointment. There can be a cancellation fee if you don’t cancel in time.
  • Late Arrivals: Depending on the practitioner’s availability, those who arrive late for their appointments may need to reschedule.

 

6. Payment Terms

• • Payment Options: We take cash, UPI, credit/debit cards, and online payment methods like Razorpay.
  • Safe Transactions: Our payment systems are PCI-DSS certified and secure, guaranteeing safe transactions free from fraud or loss of customer data.
  • Refund Policy: Unless there are problems or duplicate payments, refunds for services are often not given. Requests for refunds must be made within seven days after the purchase.

 

7. User Responsibilities

• • Accuracy of Information: When enrolling for our services and during consultations, you pledge to give accurate, up-to-date, and comprehensive information.
  • Compliance: By using our services, you pledge to abide by all relevant laws and rules.
  • Respectful Behaviour: We anticipate that patients will show consideration for our practitioners and staff. Any aggressive or disruptive behaviour may lead to the termination of services.

 

8. Privacy and Confidentiality

We take your privacy very seriously. We manage all of your personal and health information in accordance with our privacy policy. To safeguard your information and maintain confidentiality, we employ secure systems.

However, you recognise and accept that:

• • Third-Party Services: Third-party suppliers may be involved in some services, such payment processing. For further information, we advise looking at their privacy policies.
  • Legal Requirements: As required by law, we might have to give your information to legal or regulatory bodies. 

9. Return and Refund Policy:

At Dr. Hasans Homeopathy Health Center, we are committed to delivering the highest standards of care and service to our patients. Our Return and Refund Policy outlines the terms and conditions under which we operate, ensuring transparency and clarity for our valued customers. As the consultation is not cancellable at Dr. Hasans Homeopathy Health Center, we do not refund any consultation booking fees.

 

10. Limitation of Liability

• • Dr. Hasan’s Homoeopathy Health Centre is not liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of our services.
  • This covers, but is not restricted to, diagnostic errors, payment processing problems, or delays.
  • We are only liable for the price you paid for the particular service.

 

11. Intellectual Property

Unless otherwise noted, all of the information, pictures, graphics, and logos on this website are the intellectual property of Dr. Hasan’s Homoeopathy Health Centre. Without previous written approval, you are not permitted to distribute, alter, or reproduce this content.

 

12. Prohibited Activities

You commit to refraining from:

• • Using our services in a dishonest or unlawful manner.
  • Post inaccurate or deceptive information.
  • Tamper with or disrupt how our website or services operate.
  • Use the services for any kind of business without our express consent.

 

13. Third-Party Links

There may be connections to third-party websites or services on our website. These are offered for your convenience, and we neither support nor take liability for their practices, policies, or content.

 

14. Termination of Services

We maintain the right, at any time and without prior notice, to suspend or terminate your use of our services for:

• • Breaking certain rules and regulations
  • Giving inaccurate or deceptive information
  • Acting in a way that compromises our employees’ or other patients’ safety or wellbeing

 

15. Amendments to Terms and Conditions

These terms and conditions could be updated from time to time to take into account modifications to our offerings, procedures, or regulatory requirements. The effective date of any revisions will be prominently displayed on our website. Acceptance of the updated terms is shown by your continued usage of our services.

 

16. Natural Disasters

Dr. Hasan’s Homoeopathy Health Centre disclaims any liability for any delays or noncompliance resulting from events outside of our reasonable control, such as pandemics, natural catastrophes, governmental acts, or technical malfunctions.

 

17. Governing Law and Dispute Resolution

The laws of India regulate these terms and conditions. The courts in Malda, West Bengal, will have exclusive jurisdiction over any disputes arising out of or connected to these agreements.

 

18. Contact Information

Please get in touch with us if you have any queries, worries, or comments about our terms and conditions:

Dr. Hasan’s Homeopathy Health Center
Address: 90/34, Maheshmati, Malda, Behind Maheshmati Masjid
Phone: +91 9932931299
Email: drrafiqulhasan1@gmail.com

We appreciate your decision to use Dr. Hasan’s Homoeopathy Health Centre. We are eager to provide you sympathetic, individualised homoeopathic treatment.